Do you have any questions?

Read our FAQ's below and if you still haven't found the answer you're looking for please do email us at hello@studioalma.co.uk

What services do you offer?


We offer a range of Interior Design services, if you have a specific requirement then please contact our team where we would be more than happy to discuss with you further. To list a selection: Residential Interior Design Commercial Interior Design Showhome Design Kitchen Design Bathroom Design Cinema Room Design Home AV experience Product Sourcing 3D Visualisation Space Planning Lighting Design Architectural Services Virtual Design Services (At Home with Studio Alma)




I would love for Studio Alma to work on my project, What's next?


We are thrilled that you want to work with us! The next step is to drop us an email or send us a message through our contact page. Introduce yourself, let us know your contact details and tell us all about your project. Our team will be in touch as quickly as possible to arrange a quick chat over the phone and schedule an initial appointment with you.




What are your fees?


Our fees are priced on the scope of work required for a project and although we can have hourly, half or full day rates, we can not determine our fee until we have a better understanding of your project and the work required. We believe that Interior Design should be accessible to all, despite your project size or budget that's why we offer a range of tailored design services and carefully curated Interior packages. Our full service Interior Design is priced on request through our profesional team of designers, however if you have a specific need or budget in mind then take a look at our range of interior packages. Still a little unsure? Please contact our team where we would be more than happy to advise.




What is your payment structure?


It all depends on the type of service you require, if you feel our full service Interior Design is the right fit for you then our project is structured through staged payments. On agreement of the project we require a non-refundable deposit with the remaining balance paid through staged payments. Our team will agree a payment schedule with you and are available by phone or email to provide any further information or assistance if required. All of our Interior packages can be bought through our website and are paid for in full at the time of purchase.




Why is a deposit required prior to commencement?


To proceed with our full Interior Design service we require a non refundable deposit, this is required as a commitment to the service we have discussed and agreed with you. The non refundable deposit allows us to welcome you as a valued client and begin working our magic on your project.




I am not based in the North East, UK, can we still work together?


Absolutley! Distance isn't an issue for us and with modern day technology we can call, email or video with you. If we do forsee any issues we will always adapt our delivery methods to accomodate. When working with clients remotely we will always endeavour to provide the same experience as if you were local to us whether that be sending samples to you, arranging virtual showroom tours or presenting our schemes to you. Our 'At Home with Studio Alma' package is the perfect way to work with us remotely.




Do you offer architectural services?


We do indeed! We work closely with an Architects practice right here in Teesside (infact we share an office space with them) so we collaborate on a range of projects together. Whether you need a project designing from scratch or just some professional advice we can provide access to a full range of architectural services.




We are struggling to imagine what a space will look like, do you offer a visualisation service?


You're not the only one, we find most clients will find it hard in some way to imagine what their project will look like and thats absolutey fine. For each project we will provide 2D and 3D visuals using the leading industry software aswell as imagery and samples to support our ideas. If you require a dedicated service to visualise a space then please contact our team where we can discuss our options.




Do you offer project management?


Yes we can. With any of our projects there is always some element of project management. We regulary attend site throughout the project to ensure everything we have worked hard to design is being installed correctly and the quality we are accustomed with. This also allows us to swiftly rectify any problems that may arise. A dedicated project management service can be priced on request.




When is the best time to start discussing our project with Studio Alma?


As early as possible is the simple answer. If you are starting to think about a self build project or renovation then you should also be starting to think about who your Interior Designer, Architect and Contractors are going to be. The earlier we start working on a project the better the results and the least amount of costly mitsakes or wrong decisions are made. We are more than Interior Designers, we are space planners, lighting designers, plumbers, cinema room designers, home automation specifiers. Check out a great post on our Journal 'When is the right time to hire an Interior Designer?'. Ready to discuss your project, click here.




We have already started our project, can we still work with Studio Alma?


Of course, we will always try to find the right service for you and your project. Please keep in mind that depending on what stage of the project you are at, it may dictate how involved we are able to be. We will always speak with you, understand your requirements and work with you to deliver the best possible result if we can. In the unfortunate circumstance that we are not able to, we will always inform you as quickly as possible and provide you with any follow up advice if applicable.




How long will our Interior scheme take to design?


It will depend on the scope of work required for your project, however time scale is something our team will discuss with you throughout the stages of your journey with us. If you have opted for one of our Interior packages then you can check on estimated lead times on each package description. If you do have any questions on this please let our team know.




I am struggling to find the right pieces for my home, can you help?


We certainly can, we offer a range of packages to help you find a single item of furniture through to a full room schedule. Our sourcing service gives you access to our extensive range of suppliers, opt for products to be delivered directly to your home and take advantage of our exclusive trade discounts. To view our range of sourcing packages and purchase the perfect fit for you, click here.




Do you offer a kitchen design service?


Yes we do! Designing kitchens is one of our favourite parts of what we do. We work with some of the leading UK suppliers and manufacturers and have full access to our fantastic design centre right here in the North East. We are very proud that all of our kitchen projects are designed, specified and supplied in house, by our experienced and knowledgable team. If you would like to discuss a kitchen project or request a brochure then please click here.




Do you offer a bathroom design service?


Yes we do! We love to design bathrooms whether they are cloakrooms, ensuites or family bathrooms. We work with some of the leading suppliers and manufacturers in the UK and love to create spaces that are multifunction and beautiful. We are very proud that all of our bathroom projects are designed, specified and supplied in house by our experienced and knowledgable team. If you would like to discuss a bathroom project with us then please click here.




Do you charge a fee to discuss our project with Studio Alma?


No, we offer a complimentary appointment to discuss your project and see if we are the right fit for each other. The appointment can take place over email, phone or Zoom call, we are also happy to travel locally to visit you in your home, business or site. To arrange a complimentary appointment, simply send us a message or email us at hello@studioalma.co.uk.




What if I don't like the designs presented?


It's no problem at all, just let us know which parts you aren't so keen on and we will work hard to ensure alternative options are presented to you and ultimatley you are happy with the final design and selections. To give you piece of mind, we work closely with each of our clients throughout the project and place particular importance on the initial stages to get to know you, your requirements, what you love and what you don't as well as what you hope to achieve from the project. We try our very best to get it right first time but if we don't it is no problem we will always provide alternative layouts, ideas and samples for you to consider.




Can we use our own contractors?


Yes, of course, we are happy to work with your contractors. As part of our service we will provide them with design packs and schedules as well as communicating with them to provide further information if required. As you are our client and our contract of works is with you, we will not instruct them to carry out any works with out written consent to/from you. Any information passed to us from your contractors will be provided to you through written communication. Please note, we will request details of each contractor and reserve the right to decline working with any contractor if we deem it nessecary.




Do you offer a guarantee for your work?


We do not provide a written guarantee however we will provide you with all product or finish guarantee or warrenty details to from the relevant suppliers or manufacturers at handover. As a studio we have professional indemnity and personal insurance cover of which further information can be provided on request.




Do you offer Zoom / video appointments?


Of course, we are more than happy to carry out quick chats, initial appointments or meetings through Zoom or Video calling. All we ask is that you have good internet connection and provide us with your undivided attention. There are of course times when we need to be onsite or meet with you in person but we will always confirm the location or method of our scheduled meetings beforehand.




What are your Terms & Conditions?


You can request a copy of our Terms and Conditions by emailing us at hello@studioalma.co.uk. Please be aware that our Terms and Conditions may change depending on the scope and requirements of a project.





company no.12773207

Studio Alma Limited, boho one, bridge street west, middlesbrough, england, ts2 1ae

2020 STUDIO ALMA